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The code refers to a file where all the letters and documents about the same matter are kept. What does the reference code s0a00 mean on Xfinity cable? This shows there is something wrong with the internet connection. If you select Ask the Xfinity Assistant, follow the prompts within Xfinity Assistant to troubleshoot and resolve your issue. This cookie is set by GDPR Cookie Consent plugin. Necessary cookies are absolutely essential for the website to function properly. This works in most cases, where the issue is originated due to a system corruption. Then turn it on. This is why its crucial to ensure all the power cables are well connected and tight. Customer service is saying we will need to replace the box, but we just replaced all 4 boxes a few months ago. Also, have the Comcast tech double-check that. No on will tell me what 228 means and all they do is refresh the box which causes a 223 error for 20 minutes until the box reprovisions. User Reports of the last 90 days. 11/23 12/2 12/12 12/22 1/1 1/11 1/21 2/2000.511.522.53. Imagine its weekend, and youre streaming different movies and TV shows through your smart TV with the help of your cable box, and suddenly an error code interrupts the content youre streaming. When you experience this error code in just one TV, you need to check your cable boxs physical connections. There is a tendency to face this error code when something is wrong with the Comcast box. If the connection requires a coaxial cable, try replacing the cable with a new one. If the cable appears to be damaged, it may need to be replaced. Check the back of your TV to make sure the cables are connected securely. What does Comcast status code 223 mean? What does it imply when my Comcast box displays case? If youre still unable to access the streamlined signals, you can try to manually switch off the cable box, then wait for at least 20 seconds before switching it back again. For those who use the Xfinity my account app, youll get a completion notification directly on the app when the system refresh has been completed. If this issue persists, try unplugging the device you are trying to connect, and then plug it back in, making sure to check all of your cables, as well as the TVs Menu Settings and audio/video control settings.