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C. horizontal communication. You carefully plot a strategy, and after a project falls through, you decide to take a new direction or abandon the idea altogether. Types of Communication - Upward, Downward & Horizontal Or they use references and quotes from movies and popular culture to get the attention of employees. Join The Discussion * Related Questions on Business Communication The most important goal of business communication is_________. A Gallup study found that managers expecting to accomplish everything on their own more easily lose their focus from the companys growth and contribute to their employees frustration levels. ","acceptedAnswer":{"@type":"Answer","text":"Downward communication is an authoritative and directive form of communication. Downward Communication: Definition, Benefits and How To Use It Downward communication flows from : Options: A) Upper to lower B) Lower to . Difference Between Upward and Downward Communication Under the chain of command system, three necessary forms of communication can be accomplished: 1)_______ communication. In all likelihood, somewhere during the process of passing the word down, the information slipped through the cracks. Downward Communication ","acceptedAnswer":{"@type":"Answer","text":"Diagonal communication or crosswise communication is an unstructured form of business communication that can occur between both managers and employees of two different departments, whereas downward communication follows a strict chain of command where communication flows from higher to lower levels of the organization."}}]}. They must also educate them on strictly following habitual practices required such as wearing the proper uniform, punching in and out on time, etc. In case you still have your doubts about its value, lets take a closer look at all the advantages of downward communication. Through downward communication, it becomes much simpler to distribute and systematically assign work. Communication is derived from a Latin word "Communis" which means; Communication starts with: The number of key elements in the communication process is : Auditing and Attestation. Arithmetic. The feedback offered can both be positive or negative. When the employees sense a crucial change is around the corner, but dont have ample details on the issue they fret about, they are more likely to turn to guesswork and gossiping.