Birmingham Air Traffic Control Live, Timothy Byers Affleck Height, Articles V

They said they did not think we could get a refund as our money had been converted to a voucher and vouchers were not refundable with our insurance. Viking will not honor this request. 140 complaints closed in the last 12 months. Over in Southeast Asia, a new river ship, Viking Saigon, will cruise the Mekong. Viking Cruise Offers These hotels are Marriott and hilton properties that have such rooms. Maybe 10 years from now we cruise the Danube and Rhine in January/February/March and we stop in the summertime because August is too hot and there are low water areas., We dont know what the future will bring, he continued. I will never travel with Viking . I specifically mentioned this scenario when I used the voucher and we were told as long as it was 120 days before departure we could rebook using our voucher. Viking river cruises have posted an advisory from Danube River cruises that ship swapping may occur. Viking River Cruises Viking Rolf (Photo: Viking River Cruises) If ships have to lighten their loads to cross shallow water, fewer goods can be transported at once. However, I believe the policy is rather onerous. Viking refused to admit to us that we were misinformed, and did not apologize, but their policy will not change. We are not asking for a refund for the vouchers but to simply have them reissued to be used toward another cruise. This was our second cruise, I would have to say our first one was wonderful, this one was not bad. Viking River Cruises has left an official reply on this complaint. We are unable to meet their requirements and therefore want our funds returned to us. Or, you might have a few port stops changed out for new ones, or spend more time than you prefer in busses or hotels, possibly with shorter visits to destinations that now require longer bus rides. Our flexible deposit policy applies to new reservations only made between 17 December 2022 to 31 March 2023 and is combinable with all other Viking offers available.