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Hey Nasty Gal, i tried to track my order but the number doesn't work. They respond to reviews and they have an amazing return policy for an online store. Sanitised all products only for them to fail after first use. They sent me the wrong item and the wrong size. Okay so literally was freaking out tryna find an outfit cuz I'm going to the city in a couple weeks and I needed a pair of flared faux-leather pants and pulled the trigger on a pair from NastyGal without reading reviews or anything. After not having ordered from Nasty Gal in many years I decided to give them a shot. 5 was the price of their compensation on this matter (1, they sent a wrong size, 2, they did not sent me the correct jacket instead proceed a refund. This review will be very long if I add everything I want to say. We will issue your refund for returned items ASAP. At the time I did my order, my shipping was actually free because I spent over $80. They refused to change the address or cancel the order and offered no help and said it was my problem. I have not received a confirmation email for my order? It has been more than a week now and I still have not received my refund. I am sorry to hear your item arrived incorrectly, however I will be happy to help with this.Please could you be so kind as to return the incorrect item back to us through the free portal. Usually, packages arrive on or shortly . Nasty Gal x Maeve Reilly Christmas All Things Considered Winter Outfits Western Offers . My Blog. Their customer services and there is a Q and A box, write to them and see. Had to pay delivery twice and was not refunded for it. Use your original Nasty Gal packaging if it's undamaged - and remember to remove the original postage label. ): You can order it again and I can refund delivery charges. Thanks - x. Impossible to contact, preying on their customers. I am usually a size 7/8 in jeans and i'm not sure whether to order medium or large lace panties. They have no phone number to call. I got so scared that my pants were gonna be like awful quality and not fit at all and then if I wanted to return them it was going to be a headache. I placed an order and then decided to look up reviews - bad move. I receive ONE faulty item out of an invoice of 20 and within 24 hours Andy J had solved all of my problems and dispatched a replacement. Expired. Nasty Gal Ltd Customer Assistance:-. After premiering at New York Fashion Week in September 2012, the brand released Weird Science, their first Fall/Winter collection. I was sent from person to person going in circles trying to explain over and over with a new person on Whats app because they dont have a number to speak. Enter Nasty Gal Order Tracking number to get your Package, Shipping, Courier, Parcel delivery status details online. why can't i track my nasty gal order. Standard shipping is $11.99 and Express shipping is $14.99 OR express shipping is discounted to $4.99 if you spend over $80. by ; 2022 June 3; jerry west championships; 0 . They are preying on their customers. A. LiteQuran x. I normally shop at Nasty Gal when I have upcoming party events that I don't want to spend a ton for ( a couple times a year). Please rest assured that we remain committed to the best possible service for our customers. The rise of ultra-fast fashion and cancellation of Nasty Gal Mahmud Kamani and Carol Kane, the cofounders of Boohoo Group, now owner of Nasty Gal. I had to return the boots because the boots could not fit my daughter and a replacement would not have arrived in time for my daughter's H.S. https://www.nastygal.com/page/faq.html#contact-usTake care, x, Order lost and no help. In 2017, the company was purchased by the BooHoo Group out of Chapter 11 of the U.S. Bankruptcy Code. to deliver don't panic! If you didn't get a tracking number in an email you can contact T-Mobile on Twitter or Facebook and they will have more tools that might be able to track it down for you.