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If the issue persists, try resetting the headset (see instructions above). Once you have double-checked these items, test your mic to see if its working properly. When you find it you will know. Update your audio drivers. Make sure to replace the batteries with fresh ones. . *Arctis 9/9X: There is a power reset switch under the cushion on the ear cup without the mic. I havent any suggestions Im afraid but can I ask Where you bought your headset from. Take the RIGHT ear muff off and and there will be a tiny hole at the bottom. This will usually fix any minor issues that you may be having. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. This button may be very small, and a normal finger cannot possibly reach it. Now, if there are any battery charging issues, sound issues, or turning on or off issues, they will hopefully be resolved. My steelseries arctis 9x wireless headset won't turn off or on or If it does, then congratulations. Meg Sauer fell in love with advertising over 13 years ago and has since specialized in copywriting, branding, and social media for various companies. Make sure to. Download and install the SteelSeries Engine software on a PC or Mac, and connect your headset to check for available updates. How To Reset Steelseries Arctis 9X: 4 Easy Steps, Even though the Steelseries Arctis 9X is a great choice for gaming and has a good standing in the market, sometimes, How To Reset Steelseries Arctis 9X? All Arctis wireless headsets, as well as the GameDAC, connect to the PS5 via USB, but there are a few different methods, depending onyour exact headset. However, if the problem persists, you should contact SteelSeries customer support for further assistance. Now, set your wireless station to re-connect your headset (you do this by pushing the button on its side for 6 seconds). It can be one or all of the reasons. We hope that this article was informative and useful for you. You will need to use something to reach it. Simplest Way Around, You can reset a Steelseries Arctis 9X headset with the help of the reset button given under one of the ear cushions. How To Fix Steelseries Arctis 7 Won't Turn On - YouTube You can reset a Steelseries Arctis 9X headset with the help of the reset button given under one of the ear cushions. After a few seconds, turn it on and try to use your headset again. If you do decide to turn it on, Sonar will only output sound to your left and right speakers. The. As long as your audio device is a stereo device, you're setup for an immersive Virtual Surround Sound experience using Sonar. Thanks for choosing a SteelSeries Arctis headset, and enjoy! -If the reset does not work, try using a different micro USB-A/C cable, and plug the headset into a different power source. If there is a problem with the software on your computer or console, then it may cause the headset not to work correctly. The microphone problem might be on your SteelSeries Engine softwares end. Through software algorithms made by our engineers, Sonar creates a much wider sound stage for your stereo headsetallowing for a theatre-like sound. Like all the other devices, after a certain time. All rights reserved. There are a few reasons why your Arctis 9x may not work correctly.