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Now unplug your Echo speaker or Alexa device and wait 30 seconds. Search for the Alexa title and press on it (it should be somewhere at the top of the list, about the 4th or 5th line). Alexa can make calls only when you've set up your contacts correctly. However, it does have some specific rules about when and how it works. Amazon Alexa app not working: App keeps crashing on Android devices Once that is done go to Settings>Apps&Games>Manage All Apps, then swipe left three times to the "All" category and select the Alexa app Icon and do a force stop, then clear the data and the. 8 Ways To Fix The "Do Not Disturb" Feature That Keeps Turning On It's easier to keep track of your Echo speakers if they're named logically. This email address is currently on file. Alexa Is Listening All The Time: Here's How To Stop It - Forbes If you have any questions, feedback or suggestions about this article, please leave a comment below. To reenable, just tap the button to toggle on. Worked first time! Make sure your smartphone and Echo are on the same Wi-Fi network. Restart the Alexa app on your phone. Alexa can't make calls if the Echo isn't properly connected to the internet. Jim answered 2 years ago. For starters, you can always designate which device you want Alexa to play music on by saying the device name at the end of your command. How to fix common Amazon Fire issues | Asurion Looks like I will have the Echo View in the living room since I cant get the thing to go to sleep with commands or settings to auto sleep. . Go to Start -> Settings -> Update & security, then Check for updates and install any available updates. Each of these options are either inside of the echo show or the Alexa app itself. See if Alexa can recognize your smart home device. If the problem persists after trying out all of these fixes, then it might be time to contact the support team to help you out. You can also set night mode to a custom schedule. Echo devices might be grouped improperly, or there might be Wi-Fi issues. Open the Alexa app and tap Devices in the lower menu bar, then tap Echo & Alexa at the top.