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Totally agree with the comments here. Never buy, Goodwill sucks big time. You expect people to purchase clothes in a store (as opposed to on the Internet ) and not be allowed to determine whether the piece of clothing fits and how it looks in a mirror? $25,900. I was told there was a three 3 day limit in their return policy. And love to consign: resell and rebuy high end so I understand the concept of quality control. I was happy they accepted my jeans, so I could exchange them for other ones. Goodwill-Easter Seals Minnesota is a 501(c)(3) non-profit organization that envisions a world where everyone experiences the power of work. They charged me $13.98 and no where on the shoe is it marked to charge that much. At the Prattville Alabama store, l have ALWAYS had good buys but on 12/1/2019 l purchased several items including 2 pair of really good walking shoes. They gave me a number to call and speak with some guy called Terry atherton and he never answer the fcking call. Bought them, brought them home, and LO! Most follow the policy stated on this page, but not so with the Sacramento stores. Job Fairs - Goodwill hosts job fairs with area employers looking to hire. Quickly move out of the way when you hear "Cart moving.". And Goodwill started to realize truly how much profit could really be made by what these resellers were doing so they started to research the stuff better! I can understand that the dressing rooms are closed right now. We want to be transparent and let you know all of the facts that surround donating to your Goodwill. I was never told that they were going to change this. Thought thrift stores were nice until now. Goodwill collects and sells donations to fund job training and job placement programs for people with disabilities and our nations veterans. Goodwills in Ohio are a collaborative group of not-for-profits leading the way to independence and self sufficiency through job training, placement and other unique services. HELP! COVID-19 in Ohio: Transmission rates remain high in every county with hospitalizations only going up Well when I came back home to Georgia and tried to use it they said that they do not take that kind of card. All customers exchanging items are required to update customer information in our database. What so ironic is that your non profit organization must be balling so big that you've forgotten what The name and meaning of "Goodwill" really means and stands for!!! I used to be a regular customer but not anymore. Dissatisfied Customer. Lumberton NJ. I'm still awaiting a decision from the manager who says he doesn't have the authority to issue a refund or credit. They allow for a 14 day return policy on the receipt and don't even ask why you are returning it he items. They completely took the dressing rooms out, then offer no refunds, no store credits..just find an item or items the same day you return the item to the store.