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Thanks, i also have a sam sung frig and have the ice maker changed and stll week after week im defrosting it cause of ice build uo. We have defrosted the ice maker multiple times. You have to unplug the refrigerator from the power source and wait for about 20 minutes. I paid over $3000 for my french door side by side refrigerator and this is just nuts!!! A Facebook group for consumers to discuss the issue claims more than six thousand members. I havent heard a darn thing about any type of settlement, I have to manually defrost my dutch door Samsung fridge about every 2 months!! Samsung Refrigerator Class Action Lawsuit - Defective French Door A class action lawsuit claiming to represent all Samsung ice makers claims that more than 20 models are flawed. We found ourselves having to defrost the icemaker because of excessive ice buildup inside the maker and it would then dispense ice that is for a short while until it needed to be defrosted again. The ice maker has been freezing up for yr or so . I am so disappointed as I thought I had made a good buy. Everyone needs to stop supporting foreign companies. Purchase fridge in 2017, ice maker started freezing up. I have contacted my store at least 5 times and they always send a technitian but the problem re-occurs. Q: What is the settlement for the class action lawsuit? Class Action Newswire About Us ClassAction.org is a group of designers, writers and programmers who have been working in the legal space for nearly a decade. How can I get in on this lawsuit? Consumers who had suffered significant losses as a result of the defects in their refrigerators, such as the loss of expensive food or the need to purchase a new refrigerator, were also eligible for additional compensation. The manufacturer has also been ordered to pay damages to consumers. Currently, the case is in mediation. The ice builds up around the bucket causing the bucket to have to be pulled out and de-iced. The plaintiffs attorneys say Samsung issued a service bulletin in July 2015 that expands on the problems described by numerous consumers. Consumer Action - Class Action Database Save my name, email, and website in this browser for the next time I comment. The freezer wouldnt pull all the way out and I didnt realize it was because of freezing. The issues seemed to be widespread, with reports coming in from across the United States. Dont want to waste anymore money on it. Twice while I was out of town, I came home with a puddle of water on my kitchen floor leaking from the fridge, and ice under the 3rd pull out drawer, so how do I join the class action Lawsuit. The settlement in a class-action lawsuit against Samsung will help consumers recover the money they lost. Woah! CLASS ACTION LAWSUIT MODELS FOR SAMSUNG REFRIGERATORS, Samsung Faces Lawsuit Over Fridge Design That Allegedly Causes Food To Spoil. Our Samsung fridge was purchased in 2016. This is a major source of leakages and slush in the refrigerator. we have the same problem with our model RF28HFED. However, some people have already received partial refunds or even a full refund from Samsung. I bought it at Lowes, and they had to have received numerous complaints beforehand, yet obviously said nothing. Samsung is criminally negligent (and so is Home Depot) for selling this garbage. The technician/repair man said that the problem was that Samsung placed the thermostat in the wrong place.