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This section covers common error messages related to processing transactions with the Link/2500. If the MERCHANT ID entry screen appears, press the(Green Button) key. To reset your Ingenico ISC 250 touch terminal, hold down the minus and yellow clear button at the same time. Look for a sticker on the back of the Link/2500 with 2 barcodes. Use this guide to diagnose and solve problems with the Ingenico Link/2500 Bluetooth Credit Card Reader. Plug the power supply adapter into an available power outlet. How to restart the Ingenico iwl220 terminal? Try a soft reboot. Once off, hold the enter button until the terminal powers on Try the transaction again Alert irruption message on terminal Contact us and we'll put you in touch with the terminal manufacturer. Your CardPointe Integrated Terminal device encrypts sensitive card data and transmits it over over a secure HTTPS connection. Someone has attempted to tamper with or open the card machine; Physical shock - card machine sustained a hit or was dropped; Exposure to extremely high or extremely low temperatures; Electrical shock - a result of a power surge, or power outage followed by a sudden grid voltage increase; Static electricity discharge or lightning bolt; Card reader damaged by liquid, or improper cleaning; The device has been powered off for too long - this can lead to a depleted internal battery (like the one powering the bios clock in your laptop or PC). If the Link/2500 appears, tap to connect to it. Got questions? You can try these steps if Ingenico card machine is not connecting. /CreationDate (D:20210730185712+03'00') <>>> Ask a Question. 3. /AIS false /BitsPerComponent 8 It will stay at waiting for download and began flashing in black and red the word unauthorized . Once off, hold the enter button until the terminal powers on Try the transaction again Alert irruption message on terminal. Once your equipment is unboxed, plug the power supply connector into the jack on the Multipoint Interface Cable. When powered on, the Link/2500 will display the ShopKeep logo. Low Level | Brightness level the screen dims to when the device is inactive. To POWER OFF, unplug the terminals external power cable. If the sticker is missing or unreadable, follow the steps below to find the serial number in the Retail POS (S-Series) app: 460 Park Avenue South, 7th FloorNew York, NY 10016. I realized I messed up when I went to rejoin the domain I wanted to know if i can remote access this machine and switch between os or while rebooting the system I can select the specific os. Unplugging the terminal and replugging while connected to a power source is not recommended and doing so may corrupt the pin debit key, requiring a new key encryption injection. Ingenico IPP350 is not meant to be user reset, If you find a small round hole on the back or the bottom that would be just the right size for an unbent paperclip to be pushed into, try pushing a paperclip into that hole for 10 to 30 seconds to reset to factory. Usually answered in minutes! Wireless Terminal Solutions Special Offers, Short Term Card Machine Hire For Event Organisers, Short Term Card Machine Hire For Trading at an Event, International Credit/Debit Card Machine Rental, EPOS Rental for Festivals and Outdoor Events, EPOS systems for the Hospitality Industry, EPOS Systems Beauty Salons and Hairdressers.