Unfortunately, this is a common issue for many iPhone users, Google Authenticator cant be restored from iCloud backup. When you first set up your Google Authenticator simply make a screenshot of the barcode with the secret key. The Authenticator app uses a strong authentication token to request a 256-bit key from an internal Microsoft account key service. . The reason is due to another part of any 2FA system: What happens if I lose my iPhone, or it is damaged or stolen? To prepare for such eventualities, all of the 2FA systems that I have used offered users special Emergency Recovery Codes (or another, similar name). Google authenticator not working? Try these fixes - Appuals Tap AutoFill, then turn on Copy One-Time Passwords. Visit our corporate site (opens in new tab). If you use an iPhone, please, see the instructions in the next paragraph or here. Not only does the new way require fewer steps, but the steps are easier, requiring much less brain effort.[3]. Authenticator generates two-factor authentication (2FA) codes in your browser. When I follow Step 1 of your guide above, the Google webpage does not give me the option to Change phone. The only option I have is Set-Up. This generates a barcode, but my fear is that if I proceed, I will lose the accounts that I have on my older phone. Open Authenticator then tap the three-dot menu icon followed by Transfer accounts. Note: On Android, you will find Transfer accounts written instead of Export accounts. Its not possible to export from All Vaults, so youll need to switch to a specific vault. It could be possible if your phone was rooted. Those are the easiest sites to switch to a new device. Once you've confirmed the 6-digit code on Google's 2-step verification site, Authenticator is officially moved to the new phone. Align the QR code in the camera or QR reader lens. On some devices, you may need to confirm your identity again, either via Face ID, fingerprint ID or by entering your phone's password or PIN. Security and convenience has been a tricky balance since the dawn of security measures. Under the Authenticator app section, click . please Help !! It s difficult to find educated people in this particular subject, but you seem like you know what youre talking about! It stores the secret within the url it uses for the 6 digit code so it's easy to come back to in order to use for something else. Thank you for the awesome feedback. If you have backup codes, you can enter those on your new device and you're good to go. Search for correct account (which became a challenge once I had more than 12 because it meant that the account I wanted might be off-screen until I scrolled). Ok, heres where we get to the nitty gritty details. Authy and Google Authenticator are free, so that may be a consideration for some people. Thats where it comes down to a risk assessment. (Spoiler Alert: it was easier than I expected, and I already like it more than Authy, despite having really liked Authy.) Enter 1Password. Will new phone take over Google Auth from old phone? Verify your identity. Two-Factor Authentication adds an extra layer of security.
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